Unleashing the power of IT: bringing people, business, and technology together

Timely guidance for transforming IT into a strategic business partner Today'sleaders are expected to reduce costs, increase productivity, drive innovationand help the business identify and pursue new business opportunities. Successful IT leaders will be the ones that become strategic business partners and decision influencers in their organizations. Leading IT Transformation describesin actionable detail, the new mindset, core skill set, and interpersonal toolset that are necessary for IT leaders to thrive in today's increasingly complex challenging business environment. Provides tangible, hard-hitting, real-world strategies, techniques and approaches that will immediately transform your IT workforce and culture Includes Top Ten lists of tips and techniques, provenframeworks and practical guidance to help you launch and sustain your IT culture change and professional development initiatives Addresses how to build a client-focused IT culture; move your organization from order takers to trusted business partners, market IT's value, lead change with confidence, manage projects and vendor relationships A special feature of this book includes a chapter profiling several world-class organizations that have implemented the principles in this book. Learn about the culture change challenges they overcame andbenefit from their best practices and successes. INDICE: Foreword. Preface. Acknowledgments. Chapter 1: Creating Your Twenty-first Century Workforce and Culture. Core Skills for Success. A Consistent Terminology. Who Will Benefit Most. Leveraging This Book. Chapter 2: Transforming Your IT Team. How to Make This Transition: Learn to Think Differently. FiveCritical Success Factors that Enable IT Organizational Excellence. Conclusion: High-performance Reality. Chapter 3: Building a Client-Focused IT Culture. What Good Service Looks Like. Service Skills and Mindsets. Strategies for Developing a Service Mentality. Conclusion. Chapter 4: Evolving into the Role of Consultant. What Exactly is a Consultant's Role, Anyway? Why Do I Need to BecomeMore Consultative? Learning to Change Hats: The Four Roles of IT. So, How Do I Become a Consultant? How Difficult Can This Be? Conclusion. Chapter 5: Negotiating: Getting What You Want without Damaging the Relationship. Position versus Interest Negotiations. Three Key Factors; Three-step Process. Applying the Key Factors to the Second Step: Information Exchange. The Final Step: Now Comes the Bargaining. Conclusion: Effective Negotiators Are Made, Not Born. Notes.Chapter 6: Managing Projects: The Science and the Art. The Building Blocks ofProject Management. Structuring Projects for Success. Developing Plans that Work. Managing to Successful Completion. The Four Tenets of the Project Managers Mindset. Conclusion: Thinking like a Project Manager. Chapter 7: Changing Your Requirements-Gathering Mindset. The What, not the How. The Importance of the Interview. Communicating through Pictures. Writing a Solid Requirements Document. Conclusion. Chapter 8: Sharpening Your Political Savvy. Picturing Yourself as a Political Player. IT and Politics: Historically Strange Bedfellows. A Five-step Process for Developing Political Awareness. Developing Political Skills. Conclusion. Chapter 9: Marketing ITs Value. Step 1: Marketing to the IT Department. Step 2: Build Partnerships. Step 3: Differentiate Yourself. Step 4:Establish Credibility. Step 5: Create Product/Service Awareness. Step 6: Develop a Formal Plan. Determining Success. Conclusion. Chapter 10: Managing the Vendor Relationship. Both Sides of the Coin. Preparing for a New Role. Getting a Fresh Start. Seven Phases of Managing Vendor Partnerships. Conclusion. Chapter 11: Driving Change with Intent. Defining Terms. The Components of Change. Achieving Commitment is Essential for Sustaining Change. Change Takes a Community. Clarity Precedes Activity. Messaging the Change. Conclusion. Chapter 12: Putting the Book into Action: Stories from the Trenches. A Newly Consultative IT Function Helps Drive St. Luke's Health System Transformation. At Marriott, aTransformed IT-Business Relationship is the Underpinning for Hospitality Giant's Success. At Bowdoin College, Trust in IT was th

• ISBN: 978-0-470-92042-8
• Editorial: John Wiley & Sons
• Encuadernacion: Cartoné
• Páginas: 288
• Fecha Publicación: 06/04/2011
• Nº Volúmenes: 1
• Idioma: Inglés