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29,86€(IVA inc.)
From complexity to simplicity: unleash your organisation's potential
- Collinson, Simon
- 978-1-1370-0621-9
- 2012-09-07
23,30€(IVA inc.)
Service Design for Business: A Practical Guide to Optimizing the Customer Experience
- Reason, Ben
- 978-1-118-98892-3
- 2016-01-06