- Inicio
- > materias
- / GESTIÓN DE EMPRESAS
- > CALIDAD / CALIDAD TOTAL / SERV. CLIENTES
5,21€(IVA inc.)
The pocket guide to the baldrige award criteria
- Brown, Mark Graham
- 978-1-4200-8015-5
- 2008-12-01
26,10€(IVA inc.)
The Lean Six Sigma guide to doing more with less: cut costs, reduce waste, and lower your overhead
- George, Mark O.
- 978-0-470-53957-6
- 2010-02-17
37,87€(IVA inc.)
Baldrige award winning quality: how to interpret the baldrige criteria for performance excellence
- Brown, Mark Graham
- 978-1-4200-8014-8
- 2008-12-01
65,30€(IVA inc.)
Master data management in practice: achieving true customer MDM
- Cervo, Dalton
- 978-0-470-91055-9
- 2011-06-15