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50,92€(IVA inc.)

Balanced scorecard: step-by-step for government and nonprofit agencies
Balanced scorecard: step-by-step for government and nonprofit agencies
  • Niven, Paul R.
  • 978-0-470-18002-0
  • 2008-04-23
160,11€(IVA inc.)

Handbook of service science
Handbook of service science
  • Maglio, Paul P.
  • 978-1-4614-2594-6
  • 2012-07-01
109,19€(IVA inc.)

Reframing Resolution
Reframing Resolution
  • Saundry, Richard
  • 978-1-137-51559-9
  • 2016-06-15