Introduction to information systems: enabling and transforming business

INDICE: Chapter 1 Introduction to Information Systems 1.1 Why Should I Study Information Systems? 1.2 Overview of Computer-Based Information Systems 1.3 How Does IT Impact Organizations? 1.4 Importance of Information Systems to Society Chapter 2 Organizational Strategy, Competitive Advantage, and InformationSystems 2.1 Business Processes 2.2 Business process reengineering and business process management 2.3 Business Pressures, Organizational Responses, and Information Technology Support 2.4 Competitive Advantage and Strategic Information Systems 2.5 Business - Information Technology Alignment Chapter 3 Ethics andPrivacy 3.1 Ethical Issues 3.2 Privacy Chapter 4 Information Security 4.1 Introduction to Information Security 4.2 Unintentional Threats to Information Systems 4.3 Deliberate Threats to Information Systems 4.4 What Organizations Are Doing to Protect Information Resources 4.5 Information Security Controls Chapter 5 Data and Knowledge Management 5.1 Managing Data 5.2 The Database Approach5.3 Database Management Systems 5.4 Data Warehousing 5.5 Knowledge ManagementChapter 6 Networks 6.1 What Is a Computer Network? 6.2 Network Fundamentals 6.3 The Internet and the World Wide Web 6.4 Network Applications Chapter 7 E-Business and E-Commerce 7.1 Overview of E-Business and E-Commerce 7.2 Business-to-Consumer (B2C) Electronic Commerce 7.3 Business-to-Business (B2B) ElectronicCommerce 7.4 Electronic Payments 7.5 Ethical and Legal Issues in E-Business Chapter 8 Wireless, Mobile Computing, and Mobile Commerce 8.1 Wireless Technologies 8.2 Wireless Computer Networks and Internet Access 8.3 Mobile Computing and Mobile Commerce 8.4 Pervasive Computing 8.5 Wireless Security Chapter 9 Web2.0 and Social Networks 9.1 Web 2.0 Underlying Technologies 9.2 Web 2.0 Applications 9.3 Categories of Web 2.0 Sites Chapter 10 Information Systems within the Organization 10.1 Transaction Processing Systems 10.2 Functional Area Information Systems 10.3 Enterprise Resource Planning Systems 10.4 Reports Chapter11 Customer Relationship Management and Supply Chain Management 11.1 DefiningCustomer Relationship Management 11.2 Operational Customer Relationship Management Systems 11.3 Analytical Customer Relationship Management Systems 11.4 Other Types of Customer Relationship Management Systems 11.5 Supply Chains 11.6 Supply Chain Management 11.7 Information Technology Support for Supply Chain Management Chapter 12 Business Intelligence 12.1 Managers and Decision Making 12.2 What Is Business Intelligence? 12.3 Busin

• ISBN: 978-1-118-06334-7
• Editorial: John Wiley & Sons
• Encuadernacion: Rústica
• Páginas: 512
• Fecha Publicación: 12/01/2012
• Nº Volúmenes: 1
• Idioma: Inglés