The trainer's balanced scorecard: a complete resource for linking learning to organizational strategy

This book responds to the critical need for WLP professionals to effectively measure the things that really matter, to be more strategically aligned with organizational objectives, and to appropriately convey learning results to management in a common language. It not only provides trainers with proven guidelines and customizable tools to create balanced scorecards that link learning and performance to the organizational strategy, it also presents a common framework to help management better understand the role of learning and growth within the BSC. Organized in two major sections: Section 1 provides workplace learning and performance professionals with a comprehensive understanding the role Ts BSC and addresses strategy mapping, developing key partnerships, defining financial and non-financial performance measures, communicating learning results, developing cascading scorecards, etc. It also features real-world case studies on how two companies (Dofasco, Inc. and The Society of Management Accountants of Canada) integrated learning strategy into their corporate balanced scorecard. Section 2 is more practical and provides readers with the hows the actual design and development of Learning and Growth BSCs within the context of organizational goals. The reader will receive step-by-step instruction on how todevelop the Learning and Growth perspective of the BSC and apply it to their specific requirement. This section features dozens of customizable tools: forms, worksheets, templates, sample scorecards, training exercises, assessments and review.

• ISBN: 978-0-7879-9658-1
• Editorial: Jossey Bass
• Encuadernacion: Rústica
• Páginas: 420
• Fecha Publicación: 20/03/2009
• Nº Volúmenes: 1
• Idioma: Inglés