Information systems and outsourcing: studies in theory and practice

A new look at nearly 20 years of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing. ÍNDICE: PART I: INTRODUCTION - Outsourcing Research: Towards More InformedPractice; Mary C. Lacity and Leslie P. Willcocks - - PART II: THEORIES - Transaction Cost Economics Applied to IT Outsourcing: Findings and Critique; Mary C. Lacity and Leslie P. Willcocks - The Normative Value of Transaction Cost Economics in IT Outsourcing; Laura Poppo and Mary C. Lacity - Dombergerb s Theory of Contracting Applied to IT Outsourcing; Peter Seddon, Sara Cullen, and Leslie P. Willcocks - Contracting and Relationship Theories Applied to IT Outsourcing; Thomas Kern and Leslie P. Willcocks - - PART III: STUDIES OF PRACTICE - Outsourcing Myths and Contracting Realities; Mary C. Lacity and Rudy Hirschheim - Making the Outsourcing Decision; Mary C. Lacity, David Feeny and Leslie P.Willcocks - IT and Business Process Outsourcing: The Knowledge Potential; Leslie P. Willcocks, John Hindle, David Feeny and Mary C. Lacity - Knowledge Transfer in Offshore Outsourcing; Joseph Rottman and Mary C. Lacity - IT Offshore Outsourcing Practices; Joseph Rottman and Mary C.Lacity - Selecting and Leveraging Outsourcing Providers; Sara Cullen, Leslie P. Willcocks and Mary C. Lacity - Managing Relationships across the Lifecycle of an Outsourcing Arrangement;Mary C. Lacity and Leslie P. Willcocks - IT Sourcing: Reflections on Practice; Mary C. Lacity and Leslie P. Willcocks - Expertise Management in DistributedOffshore Outsourcing; Ilan Oshri, Julia Kotlarsky, and Leslie Willcocks - Playing Catch-Upb with Core IS Capabilities: The Secrets of Success; Leslie Willcocks, Peter Reynolds and David Feeny -

• ISBN: 978-0-230-20537-6
• Editorial: Palgrave Macmillan
• Encuadernacion: Cartoné
• Páginas: 456
• Fecha Publicación: 07/11/2008
• Nº Volúmenes: 1
• Idioma: Inglés