A core textbook for all modules in Change Management, John Hayes examines andapplies all of the key theories of change to organizational settings. Diagnostic tools and immersive learning exercises enable students to identify change and experience various outcomes based on real-world scenarios. INDICE: PART I: THE NATURE OF CHANGE - Patterns of Change - The Process ofChange - PART II: RECOGNIZING THE NEED FOR CHANGE AND STARTING THE CHANGE PROCESS - Recognising the Need for Change - Starting the Change Process - PART III: DIAGNOSIS - Open Systems Models and Alignment - Other Diagnostic Models - Gathering and Interpreting Information for Diagnosis - PART IV: MANAGING THE PEOPLE ISSUES - Power, Politics and Stakeholder Management - The Role of Leadership in Change Management - Communicating Change - Motivating Others to Change - Managing Personal Transitions - Modes of Intervening - PART V: PLANNING AND PREPARING FOR IMPLEMENTATION - Shaping Implementation Strategies - Developing a Change Plan - Types of Intervention - Selecting Interventions - PART VI: IMPLEMENTING CHANGE - Collective Learning in Organisations - Action Research - Appreciative Inquiry - Training and Development - High Performance Management - Business Process Re-engineering - Lean *NEW* - Restructuring for Strategic Gain: Mergers& Acquisitions *NEW* - Merging Groups:Combining People for EffectivePerformance*NEW* - PART VII: REVIEWING CHANGE - Reviewing Change - PART VIII:SUSTAINING CHANGE - Making Change Stick *NEW* - Spreading Change *NEW* - Pulling it all Together: Concluding Case -
- ISBN: 978-0-230-21069-1
- Editorial: Palgrave Macmillan
- Encuadernacion: Rústica
- Páginas: 496
- Fecha Publicación: 05/02/2010
- Nº Volúmenes: 1
- Idioma: Inglés