In Delivering Results: Measuring What Matters, Babson College professors and management consultants, Lawrence Carr and Alfred Nanni, show managers how to avoid the common pitfalls and mistakes when setting corporate strategy, and instead create a management system – unique to their organization – that aligns internal resources with objectives, motivates and rewards employees, and continuously provides feedback. Illustrating their concepts with numerous real-life examples (both successes and failures), practical tools and models, and a glossary of key terms, the authors demonstrate that knowing how to create and direct management systems that deliver results is, in itself, a strategic resource. Offers a clear and practical management system approach for executives in any type or size of organization Provides a robust diagnostic tool for setting priorities, assessing problems and crafting “holistic” and practical solutions INDICE: Introduction.- Management as a System.- The Key to Delivering Results.- Delivering Results Context.- Organizational Fitness: Culture and Values.- Internal Strategy: Governance Structure.- Internal Strategy: Organizational Structure.- Performance Measurement Systems I.- Aligning the MSDR Measurement System with Strategy.- Gaining Strategic Alignment.- Performance and Reward.- Management as a System: Executing Strategy through the MSDR.
- ISBN: 978-1-4419-0620-5
- Editorial: Springer
- Encuadernacion: Cartoné
- Páginas: 220
- Fecha Publicación: 01/09/2009
- Nº Volúmenes: 1
- Idioma: Inglés